Experience: 9 – 12 Years
Location: Bangalore
Notice Period: Immediate to 15 Days
Overview
At NCG, we are seeking a seasoned Apple Device Manager to take ownership of our Apple device ecosystem and play a critical role in optimizing end-user productivity and enterprise device security. This is a high-impact role where you’ll work cross-functionally to manage and enhance the lifecycle of Apple devices, implement enterprise mobility strategies, and help shape the future of device management at NCG. If you thrive on combining strategic thinking with hands-on execution, we want to hear from you.
Key Responsibilities
- Lead the end-to-end lifecycle management of Apple devices (Macs, iPhones, iPads), including procurement, deployment, maintenance, and retirement
- Implement, configure, and maintain MDM solutions such as Workspace ONE, JAMF, or Endpoint Manager
- Optimize Windows Autopilot and Windows Hello for Business strategies to support hybrid environments
- Collaborate with IT security and compliance teams to enforce data protection policies and device-level security standards
- Provide advanced technical support and training to end-users, ensuring a seamless Apple user experience
- Troubleshoot device performance issues and resolve escalations efficiently
- Develop and maintain best practice documentation and standard operating procedures for Apple device management
- Mentor junior team members and foster a culture of continuous improvement and technical excellence
- Stay ahead of industry trends and innovations to introduce modern solutions that enhance efficiency and user satisfaction
Required Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- 9–12 years of hands-on experience in enterprise device management, with a strong focus on Apple platforms
- Proven expertise in Workspace ONE, JAMF, or Endpoint Manager
- Practical experience with Windows Autopilot and Windows Hello for Business in mixed device environments
- Deep understanding of MDM and enterprise mobility strategies
- Strong problem-solving capabilities with an eye for detail
- Excellent communication, leadership, and stakeholder management skills
- Ability to manage multiple initiatives in a fast-paced, collaborative environment
Preferred Skills
- Experience in a large-scale enterprise IT environment
- Familiarity with Apple Business Manager and Apple School Manager
- Knowledge of scripting for automation (e.g., Shell, Python)
Why Join NCG?
- Influence enterprise-level Apple device strategy
- Work alongside a collaborative and technically savvy team
- Enjoy autonomy in a role where your expertise drives efficiency, user experience, and compliance
Step into a leadership role where Apple innovation meets enterprise excellence.
Apply now to become a key part of our IT transformation at NCG.
