Experience: 6 – 9 Years
CTC: 15 – 25 LPA
Notice Period: Immediate to 15 Days
Location: Chennai
Overview
The ServiceNow Integration Lead plays a critical role in ensuring seamless integration between ServiceNow and other business systems. This position is designed for a skilled individual who can leverage their strong technical background and analytical skills to support efforts in improving service delivery. You will become a vital member of a dynamic team dedicated to optimizing customer experience and streamlining organizational processes.
As part of our team, you will have opportunities for growth and development while contributing to a culture focused on collaboration, innovation, and continuous improvement. Your contributions will directly influence our service capabilities and enhance overall productivity.
Key Responsibilities
- Collaborate with stakeholders to gather integration requirements and analyze business needs.
- Design and implement integrations between ServiceNow and various external applications.
- Conduct system testing and validation to ensure effective and efficient integration.
- Troubleshoot and resolve integration issues, providing timely support.
- Maintain documentation related to integrations, including design, testing results, and deployment.
- Participate in continuous improvement efforts to streamline integration processes.
- Provide training and support to team members on integration best practices.
- Keep up-to-date with the latest ServiceNow features and enhancements.
Requirements
- Bachelor’s degree in Computer Science or related field.
- 6 – 8 years of experience as a ServiceNow Integration Specialist.
- Strong understanding of OpenText Vendor Invoice Management (VIM).
- Hands-on experience with ServiceNow integration technologies and best practices.
- Experience in Agile development methodologies is a plus.
Key Skills
- ServiceNow Integration expertise
- OpenText Vendor Invoice Management (VIM)
- REST/SOAP APIs and web services
- Analytical and problem-solving skills
- Strong communication abilities
- Agile methodologies knowledge
- Team collaboration and mentoring skills
